Independent Business Group

Digital support made practical for small business

IBG Digital brings your website, enquiries, customers, bookings and reviews together in one straightforward package. We set it up and help you use it.

IBG Digital team member setting up a website with a local shop owner

Built around the stores that know their customers best

IBG already works alongside independent stores every day. They know what their customers ask for, what they compare and what stops them buying. That kind of knowledge is hard to buy and impossible to guess at from head office.

The opportunity was to build a platform those stores could hand to the businesses around them. A professional website and a business system their customers can actually use, backed by support the store already trusts.

So IBG Digital is built for both sides of that relationship. The business gets a website and the tools to run enquiries, bookings and reviews in one place. The store gets a genuine reason to keep adding value for the customers it introduced.

No one knows their clients better than the stores themselves. We simply give them something worth recommending.

The result is one $199 monthly package with a one-off $199 set up fee, backed by people who can help when you need them.

The people behind IBG Digital

A leadership team that has operated, advised and grown independent businesses firsthand.

Cameron Harvey

Cameron Harvey

Chief Executive Officer

Over 15 years across consumer electronics and home appliances, with deep experience in business strategy, direction and management. Cameron also leads Cartridge World Australia and New Zealand as CEO.

Jerami Grassi

Jerami Grassi

Chief Financial and Operating Officer

More than a decade across finance, operations, technology and retail, with a track record of turning small businesses into efficient, scalable operations. Jerami is also CFO and COO of Cartridge World Australia and New Zealand.

Jessica Ashburner

Jessica Ashburner

Chief Customer Officer

Nearly two decades in retail, from the sales floor to management and franchise ownership. Jessica holds the same role across Cartridge World Australia and New Zealand.

What guides us

Practical support

Real people help with setup, changes and everyday questions.

Simple and clear

One monthly price, a one-off $199 set up fee and no lock-in contract.

Built for business owners

Useful tools without unnecessary complexity or technical jargon.

Stronger local communities

Our retail store network helps local businesses support each other.

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